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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Richmond

August 21, 2026

5  out of  5
rating by Michael Richmond
"Frank was absolutely awesome! Even over the phone you can tell that he values his clients as more than just a number, and I honestly think of him as a friend."
We responded:
"Thank you, Michael! I'm really happy to hear that Frank made such a positive impact. We always aim to treat everyone like family, and it's great to know Frank is doing just that. We're here if you need anything else!"
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Jenna Schwartz

August 18, 2026

5  out of  5
rating by Jenna Schwartz
"Frank was extremely helpful in combining our policies, removing discrepancies and making sure we were getting the most for our money. He also found discounts and made sure the policies were easy to understand."
We responded:
"Thank you, Jenna! I'm happy to hear that Frank was able to assist you with combining your policies and ensuring everything was clear and cost-effective. It's great to know he found discounts for you as well. We're here if you need anything else!"
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Ben Ray

August 18, 2026

5  out of  5
rating by Ben Ray
"Frank recently became my go to guy at State Farm! He is extremely knowledgeable and detail oriented. We went through a number of policies together and found the best way to save money. He also took the time to go over each policy and make positive adjustments. I would highly recommend!!"
We responded:
"Ben, thank you for taking the time to leave us a review! I'm glad to hear that Frank has been able to assist you with your policies and help you find ways to save. It's great to know that his attention to detail made a difference for you. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Jeldon Umali

August 12, 2026

5  out of  5
rating by Jeldon Umali
"Frank Ramirez was exceptionally helpful. He provided answers to all the questions and went above and beyond assisting our concerns. Highly recommended."
We responded:
"Thank you, Jeldon! I'm happy to hear that Frank was able to assist you so thoroughly. We always aim to provide the best support possible. We're here if you need anything else!"
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Pennie

July 29, 2026

1  out of  5
rating by Pennie
"Been trying to get in contact with this office for over a month to speak about life insurance and can not speak to anyone no matter what time I call the phone just rings."
We responded:
"Hi, Pennie.

Thank you for taking the time to share your experience. We're very sorry to hear you've had difficulty reaching us, as that's certainly not the level of service we strive to provide. We make every effort to return phone calls, emails and text messages promptly. If we're unable to answer your call, please leave us a voicemail so we can return your call as quickly as possible.

Unfortunately, we don't have enough information to identify your inquiry, and I can't find you in our system to reach out directly to rectify this. We would truly appreciate the opportunity to help. Please feel free to contact our office at (702) 898-7000 and ask to speak with our manager, Victoria, or email her directly at victoria@perryolson.com. We'd be happy to assist you with your life insurance questions! "
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Prosto Tanya

July 21, 2026

5  out of  5
rating by Prosto Tanya
"***Great customer service from Frank Ramirez, III!*** Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future. :)"
We responded:
"Thank you! I'm happy to hear that Frank provided you with excellent service and took the time to address your insurance needs. We look forward to continuing to work with you. Let us know if we can help with anything else!"
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Alexandru Badascu

July 17, 2026

5  out of  5
rating by Alexandru Badascu
"Frank Ramirez is very acknowledgeable and professional, he helped me really quick my needs , Thanks alot 👍"
We responded:
"Thank you, Alexandru! I'm glad Frank was able to assist you promptly and professionally. We appreciate your feedback and support. Let us know if we can help with anything else!"
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E. Lara

July 14, 2026

5  out of  5
rating by E. Lara
"We had an outstanding experience working with Frankie Ramirez. After GEICO raised our insurance premium to over $520 per month, offering fewer benefits, I had the pleasure to be assisted by Frankie. He made this stress-free experience a quick process without hassle, and with perspicuous explanations.

He helped us save over $250 per month while providing far more for our coverage. Throughout the process, he was respectful, demonstrated professionalism and an exceptional depth of knowledge, while providing concise, and transparent, communication. He answered every question honestly, never pressured us, and made sure we understood our options before making a decision.

We are happy to have been assisted by someone who leads with integrity and genuinely looks out for their clients' best interests. I highly recommend Frankie Ramirez to anyone looking for confident and excellent customer service, honest guidance, and who want to significantly save on their insurance."
We responded:
"Thank you, E. Lara! I'm really glad to hear about your positive experience with Frank. It sounds like he did an excellent job making the process smooth and informative while helping you find a more affordable and comprehensive coverage. We take pride in providing honest and professional service, and it's wonderful to know Frankie exemplified that. If there's anything else we can assist you with, feel free to reach out!"
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Alex G

July 14, 2026

5  out of  5
rating by Alex G
"Highly recommended! Erika is very professional and respectful. She not only helps you, but also keeps her word and makes sure to take care of any issues or concerns that come up. I truly appreciate her dedication and excellent customer service."
We responded:
"Alex, thank you for taking the time to leave us a review! I'm happy to hear that Erika provided you with professional and respectful service. We're proud of her dedication to addressing any concerns and ensuring a great experience. We're always here if you need anything else!"
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Khalid Ahmad

July 10, 2026

5  out of  5
rating by Khalid Ahmad
"Perry great guy thank you"
We responded:
"Khalid, thank you for the 5 stars! I'm glad to hear you had a positive experience. Let us know if we can help with anything else!"
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RICK CLEVIDENCE

July 7, 2026

5  out of  5
rating by RICK CLEVIDENCE
"Although there's agent isn't in my area he was kind, thoughtful, seemed extremely intelligent in his profession, great sense of humor, and a very good memory, although we just spoke over the phone it seemed like we were friends for years he answered all my questions, got me all the best deals, although another agent in the same state that I live in Arizona wasn't near the same caliber as Perry Olsen was, the other agent was even counter sending and rude, when I called Perry to start my policy I even commented about the guy here in Arizona"
We responded:
"Thank you, Rick, for sharing your experience! I'm really happy to hear that the conversation left such a positive impression and that we could assist you with your insurance needs. It's important to us that every interaction feels personal and helpful. If there's anything else you need, feel free to reach out!"
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Nine Nine

July 3, 2026

5  out of  5
rating by Nine Nine
"5 outta 5"
We responded:
"Thank you for the 5 stars! I'm happy to know you had a great experience with our office. We're always here if you need anything else!"
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Haydee Ortiz

June 30, 2026

5  out of  5
rating by Haydee Ortiz
"Thank you Maria C. for the amazing customer service! You made moving one step easier for me!"
We responded:
"Thank you, Haydee! I'm happy to hear that Maria. was able to make your move a bit smoother with her excellent service. We're here to help, so feel free to reach out if you need anything else!"
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Trueworshiper Of God

June 29, 2026

5  out of  5
rating by Trueworshiper Of God
"My name is Steven, I want to thank Shianne Lester, who has always been what makes State Farm insurance the reason I won’t leave, to make a long story short, unfortunately Shianne was working at a different office when I came in to take care of some very important matters, and was helped by someone else, that made me consider taking my business somewhere else, I went to State Farm today and Shianne Lester was there and I told her I no longer wanted to have anything to do with this agency because of what I had experienced here with another agent. She looked at my concerns and gave me the help and understanding I needed to move forward, and solved every issue regarding the multiple policies I have with them, I was very pleased and decided to stay with Perry Olson, Thank you Shianne for doing the work to have my family and I covered, Like a good neighbor State Farm is there."
We responded:
"Thank you, Steven! I'm really glad Shianne was able to address your concerns and provide the support you needed. It's important to us that you feel confident and satisfied with your coverage. We're grateful for your trust and happy to have you with us. Let us know if we can help with anything else!"
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Katana Pollard

June 16, 2026

5  out of  5
rating by Katana Pollard
"Maria with State Farm was a great help to me and getting my policy sent to me in full detail."
We responded:
"Thank you for your review, Katana! I'm glad Maria could assist you with your policy. Let us know if you need anything else!"
Profile photo of Nadine Kapuniai

Nadine Kapuniai

June 15, 2026

5  out of  5
rating by Nadine Kapuniai
"Maria was very helpful. She worked fast and efficiently. Help me understand what the process was and explained things clearly! Answered all my questions and went beyond what was asked. Talked to me a little about life insurances. This office has been nothing but helpful and pleasant everytime me and my husband walk in."
We responded:
"Thank you, Nadine! I'm happy to hear that Maria was able to assist you so effectively and provide clear explanations. It's great to know that you and your husband have had such positive experiences with our office. We're always here to help, so feel free to reach out if you need anything else!"
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Kylie Anderson

June 15, 2026

5  out of  5
rating by Kylie Anderson
"Maria was great!"
We responded:
"Kylie, thank you for taking the time to leave us a review! I'm happy to hear that Maria provided you with great service. We're here to help if you need anything else!"
Profile photo of Diana Gonzales

Diana Gonzales

June 11, 2026

5  out of  5
rating by Diana Gonzales
"Unanimously agreed, our meeting with Agent Frank Ramirez was most positive and certainly informative. As an 'islander' myself; a senior and a mother born and raised in Lanai City, my Aloha Pride was lifted to have met such a dynamic individual like Frank. He is very astute individual with working background knowledge he brings forward into his current position. Much continued success to Frank's future. 🌺Much Mahalo and Aloha to all the well staffed individuals at this office."
We responded:
"Thank you, Diana, for sharing your experience! I'm glad to hear that Frank made such a positive impression and that you felt a connection with our team. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
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HandsMan88

June 10, 2026

5  out of  5
rating by HandsMan88
"It was a long process but my agent Frank worked diligently to find me a rate that was fair and really worked for me to get something I was happy with"
We responded:
"Thank you for taking the time to leave us a review! I'm glad to hear that Frank was able to help you find a rate that you're happy with. We always aim to make sure our customers feel satisfied with their coverage. Let us know if we can help with anything else!"
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Edith Barrales

May 15, 2026

5  out of  5
rating by Edith Barrales
"Jessica me ayudó a conseguir mi seguro de auto y fue de gran ayuda al explicarme los precios. Me hizo sentir muy segura con mi decisión de cambiar de seguro. Tiene un excelente servicio al cliente y te hace sentir muy cómoda."
We responded:
"¡Gracias, Edith! Me alegra saber que Jessica te brindó un excelente servicio al cliente y te hizo sentir cómoda con tu decisión. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
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Ana

May 8, 2026

5  out of  5
rating by Ana
"Erika was super kind to me and explained everything clearly, answering all my questions, she was fast and I can tell she enjoys helping out. Best service!!! Thank you"
We responded:
"Thank you for your wonderful feedback, Ana! I'm so glad to hear that Erika provided you with such excellent service and clear explanations. We truly appreciate your kind words and are happy to have been able to assist you. If you ever need anything else, feel free to reach out!"
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Alicea Royal

May 5, 2026

5  out of  5
rating by Alicea Royal
"Andres was so helpful in answering all my questions made everything much easier"
We responded:
"Thank you, Alicea! I'm happy to hear that Andres was able to assist you and make things easier. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Pascual Lopez

May 5, 2026

5  out of  5
rating by Pascual Lopez
"he helped with all the questions I had and thanks to Andres he’s the best"
We responded:
"Thank you, Pascual! I'm happy to hear that Andres was able to assist you with all your questions. We appreciate your feedback and are always here to help with any insurance needs. Thanks for choosing us!"
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Bianca Rodriguez

April 24, 2026

5  out of  5
rating by Bianca Rodriguez
"Just wanted to take a second and share my wonderful experiences and help from Ms. Tiffany O. She always helps me with any little question I have or changes I need."
We responded:
"Thank you, Bianca! I'm delighted to hear about your positive experiences with Tiffany. She truly goes above and beyond to assist with any questions or changes you have. We're grateful for your feedback and are always here to help with anything you need. Thanks for choosing us!"
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Real Robert McCullough

April 24, 2026

5  out of  5
rating by Real Robert McCullough
"If you need someone to explain your policy to you, the you gotta ask for Krista. That woman would make a great agent. She helped me with questions I had about what my home owners policy. She breaks it terminology down into lay mans terms."
We responded:
"Thank you, Robert McCullough! I'm happy to hear that Krista was able to assist you with your policy questions. She truly has a knack for making complex information easy to understand. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"